The myServiceTas app is a simple and handy way to access and manage your government services on the go, and it’s free to download and use.
To make sure you are using the official myServiceTas app, download it from the Apple App Store or Google Play only.
Supported devices
The myServiceTas app is compatible with most phones and tablets using:
- iOS 16 or later
- iPadOS 16 or later
- Android 8 (Oreo) or later
If your device has an older operating system, check your device settings to find out if you can update to a newer version.
The myServiceTas app makes it easy and safe to manage your linked accounts with government services.
Download today using your smartphone or tablet and access:
- Vehicle rego renewals
- Vehicle rego renewal notices straight to your myServiceTas inbox, mobile push notifications or text message
- Driver licence renewal
- Register for Plates Plus
- Apply for a short-term unregistered vehicle permit
- Check your driver demerit points in real-time
- Get a vehicle registration certificate
- Apply for fire permits
- Register a burn
- Change your address and have it updated at other subscribing agencies
- Access documents and receipts for your myServiceTas transactions
- 'My tasks' will remind you about upcoming expirations and renewals
- Face, fingerprint and PIN identification for quick, easy and secure log in
- Push notifications to get important messages in real-time
- Complete your RWVP renewal up to 90 days before it expires (you must start the renewal application process online at MyRWVP)
- Complete your RWVP identity verification online
- View your boat licence, vessel registrations and mooring details
- Pay and renew your boat licence, registration and mooring
myServiceTas app system support and permissions
To log in to your account for the first time:
- Enter your email address and password
- Select the ‘Log in’ button
- On the Verify your identity screen tap the ‘Send verification code’ button
- Check your phone text messages for your secure one-time-code
- On the Enter your code screen enter your one-time-code
- You will be logged into the myServiceTas app
- Push notifications
To receive push notifications to your phone, select the ‘Turn on push notifications’ button while logging in to the app. This setting can be changed at any time within the app by selecting Profile icon (top right of the screen) > Account preferences > Notifications > Push notifications toggle on/off. - Face ID, fingerprint ID or PIN log in
If your device supports biometrics, you can set this up for an easier log in.
You can bypass the multi-factor identification process and log in to the app using face ID, fingerprint ID, or your phone PIN by selecting the ‘Turn on’ button.
This setting can be changed at any time within the app by selecting Profile icon (top right of the screen) > Account preferences > Security > toggle on/off.
For information on creating a myServiceTas Account, visit www.service.tas.gov.au/myservicetas.
The myServiceTas app is built with your privacy in mind.
You can allow the app to have certain permissions via your device settings, including use of the camera and to enable notifications. You can remove these permissions at any time.
If a future version of the app requires a new special permission to deliver some functionality, we will tell you clearly why the app needs it and ask you to allow access.
To access all the features of the myServiceTas app, it's important to keep it updated to the latest version. Regular updates will include new features and services, as well as bug fixes.
To find out which version of the app you have on your device:
- Open the myServiceTas app
- Select the Profile icon in the top right of the screen
- Scroll down to see the Version number at the bottom of the screen
You can also check if your app needs to be updated to the latest version by searching for myServiceTas on the App Store or Google Play Store.
- If an update is available, you will see an update button
- If you have already updated to the latest version, there will be an Open button on the app store page
You can ensure you have the latest version of the app by turning on automatic updates.
To enable auto-updates on an iPhone:
- Open the Settings app
- Select App Store
- Turn App Updates on
To enable auto-updates on an Android phone:
- Open the Google Play Store app
- Select your profile icon in the top right corner, then Settings
- Select Network Preferences, then Auto-update Apps
- Select Over Any Network or Over WiFi Only, as preferred